Getting Started
Open MookRun in a modern browser (Chrome, Safari, Firefox, or Edge), allow camera and microphone access when prompted, then tap Start Video Chat to be matched with a stranger in seconds. No sign-up is required for basic use.
Camera or Microphone Not Working?
- Check that your browser has permission to use the camera and mic (browser settings → Site permissions)
- Close other apps that may be using your camera (Zoom, FaceTime, etc.)
- Try refreshing the page or switching to a different browser
- On mobile, ensure MookRun is opened in the browser, not an in-app webview that blocks media
Matching Takes Too Long
Peak hours may have higher demand. Try again in a few seconds, check your internet connection, or switch between Wi-Fi and mobile data. If the issue persists, clear your browser cache and reload.
How to Skip or End a Chat
Tap the Next or skip button during any session to instantly match with someone new. You can also close the tab at any time — your session ends immediately.
Reporting & Safety
If someone behaves inappropriately, use the in-app Report button during or after a session. Our moderation team reviews reports and may ban repeat offenders. Never share personal information, passwords, or payment details with strangers.
Is MookRun Free?
Yes — random video chat on MookRun is free. Optional premium features, if available, will always be clearly labeled before any purchase.
Account & Data
You can use MookRun without an account. To delete account-related data or ask about privacy, see our Privacy Policy or Contact Us.
Still Need Help?
Email our support team at [email protected]. We typically respond within 1–2 business days.